Bet365 was founded already in 2000 – but first not as an online casino, but as a bookmaker. Today, both products excel, and in the meantime, Bet365 Casino can indeed count itself among the best providers of its kind. The name is here by the way program. Both the games and the customer service are available to you 365 days a year.
The good news is that a lot has been done in the recent past to provide even more variety. In the new Bet365 Vegas gaming area you will have the opportunity to play games from NetEnt, Microgaming and other top brands. The classic area on the other hand continues to rely on Playtech software.
The operator of the Bet365 Casino is Hillside Gaming LP based in Staffordshire, UK. The license was granted to the gaming company in Gibraltar. There, regular budget checks are carried out so that you can be sure that you will receive your fair gaming winnings immediately if you wish. At first sight, the Bet365 Online Casino made a solid, reputable impression.
Winning odds for Bet365
Of course, you should also check out chances and risks at Bet365 Casino. Our aim is to give you as good an impression as possible of the winning odds, but also of the theoretical payout odds and the actual probabilities.
There is no question that fairness is just as important at the Bet365 Casino as it is in sports betting. A major advantage here is the cooperation with renowned developers such as Playtech and NetEnt. After all, it is not without reason that they have been very successful for years. All the providers represented in Bet365 owe their popularity to the fact that they guarantee players a solid and fair basis. This means that it is also possible for you to achieve high profits with little financial effort. The theoretical payback rate is rarely below 95% – if at all, then only for slots with a million jackpot.
In our tests, we have already established several times that transparency is one of Bet365’s great strengths. Even as a guest you can look around the site and learn more about important topics such as winning odds or payout rates. These values are also displayed in the free games. This is evidence of fairness and seriousness, from which you can already profit in the first hours.
Of course the free games are played under the same conditions as the real money mode. After all, you should get a realistic impression of which slots, classics and live games are particularly worthwhile. It is not uncommon that the RTP is a little lower for jackpot slots. Bet365 and its software partners clearly manage to keep opportunities and risks in balance. With a bit of luck, you’ll be successful in the first few rounds – just like thousands of players before you.
Some developers have, for whatever reason, decided not to specify the RTP. If you want to know more, Bet365 Casino Support will be happy to help you. The staff here are available around the clock to assist you. Not only do they have the highest level of expertise in games, bonuses and technology, they are also unsparingly honest when it comes to whether the game you have chosen is worthwhile in terms of payout rates.
These games at Bet365 Casino are well worth playing:
- Age of the Gods
- Jackpot Giant
- Gem Heat
- All Bets Blackjack
- Epic Ape
It goes without saying that you don’t become a millionaire with every game. Nevertheless, both the winning odds and the payout rates are solid. So even as a beginner you can work well with them. Let’s just assume you bet 50 cents on games like Jackpot Giant. Even this minimal amount is enough to secure yourself the chance of a million dollar jackpot. You can calculate the odds yourself.
Thanks to fair payout rates, sooner or later everyone at Bet365 Casino will get their money’s worth – not least high rollers, for whom some doors are also open here.
The play offer
You will of course want to know what games are available at Bet365 Casino and whether they are versatile enough to warrant registration. In fact, for a long time the operators have relied solely on casino games from Playtech. Now, if you are looking for a change, you should take a look at the new Bet365 Vegas section.
In the meantime, more developers have been given a place here, who ensure that there is no lack of variety or excitement. For example, the top games from manufacturers such as NetEnt, Elk Studios and other brands that are well known and respected in Europe. Monotony can therefore not be attributed to the casino.
Software
- Playtech
- NetEnt
- NextGen Gaming
- Microgaming
- evolution gaming
- Elk Studios
- IGT
Bet 365 Live Casino
To find out more about Bet365’s Live Casino offer, registration with this provider is essential. The registration itself will only cost you five minutes of your valuable time. You will then be given a first insight into the world of live gaming, provided by the renowned provider Evolution Gaming.
Depending on the time of day, you may have to wait a few seconds for the games to load. Usually Bet365 Live allows you a quick and easy start. In the categories Roulette, Blackjack, Spin a Win, Baccarat, Dragon Tiger and Co. you will find a lot of gaming tables to choose from to your heart’s content. As usual, you can only participate in the Bet365 Live Casino once you have deposited money. Until then, all you have to do is watch the action and get a first impression.
Deposits and withdrawals
Deposit: At Bet365 you can choose from many deposit methods, all of which can be considered secure, fast and reputable. With a few exceptions, the crediting of your deposited amount is done in real time. There are basically no fees – at least not from the online casino.
When depositing at the Bet365 Casino it became clear that Bet365’s offer is definitely aimed at beginners who don’t necessarily want to spend a lot of money. If you decide on the right payment method, then 5 euros is usually enough as a minimum deposit. There are upper limits set by the operators, but the maximum possible 150,000 euros per transaction is actually the lowest investment for those who register here. In the end, the game itself does not demand enormous sums of money, so that you can get there for quite a while even with a small deposit.
Here is an overview of the permitted payment methods:
If you would like to take advantage of the Bet365 Welcome Bonus, then 10 Euros is the minimum amount you should invest. We will be happy to tell you a little more about the starting balance in our test. We have to praise the provider for providing you with detailed information on really all payment methods. For example, if you are interested in systems such as Neteller or Skrill, the casino gives you the opportunity to set up an account directly.
In general, some specifications must be considered. The most important point is that you can only deposit if the payment account is in the same name as your player account. External accounts cannot be used for security reasons. The same applies to credit cards and the like, of course. We do not recommend payment by cheque at this point. Firstly, you would have to deposit at least 150 euros and secondly, it takes up to 28 working days before the money is credited to your player account. Most alternatives work in real time. So you can start playing your favorite games right away and get a chance to win real money.
Payout:
There’s good news and bad news at this point. The bad news is that withdrawals at Bet365 do not work indefinitely. A maximum of 70,000 Euros will be issued to you by cheque, otherwise the upper limit of 2,500 to 50,000 Euros is sufficient. Especially because there are big differences between the withdrawal methods, it is advisable to deal with this issue before you make your first deposit. After all, it can always happen that a large prize spontaneously falls into your hands.
If you have previously deposited with systems such as Paysafecard, it will take forever for your full winnings to arrive. However, MyPaysafecard, which is still in its infancy, is actually offered as a withdrawal method here. If you set up an account with the service provider, you can deposit as usual with the credit cards available in shops and immediately secure your winnings on the wallet-like customer account.
We have to praise Bet365 Casino for the fact that many withdrawals are made within 12 to 24 hours. Once the transaction has been processed, the money usually lands in your account immediately – at least with methods like Neteller, Skrill and Entropay. If you have chosen an option that does not allow a payout, you must rely on the classic bank transfer. The disadvantage is that here up to 10 working days are specified as processing time. You can then expect two to three more days before the money reaches you.
Overall, it is exemplary that Bet365 offers so many methods and options at all. Depending on your choice, you can even claim winnings from as little as 5 Euros. Before you can do this, however, the wagering requirements must be met – provided you have taken advantage of the online casino’s welcome bonus.
This is how winnings payouts work at Bet365 Casino:
- Credit cards (Visa, Mastercard, Maestro)
- Bank transfer
- MyPaysafecard
- Neteller
- Skrill
- Entropay
- Cheque
We could not see any real disadvantages in the test – apart from the sometimes long processing times. The operators speak of several days, but we had our money on our accounts or wallets quite quickly with all methods. The limits are also solid.
The customer service
You will be supported at Bet365 Casino around the clock – in German of course. In addition to the hotline, many other contact options have been set up for customers, which have proven their worth over the years. Above all, the Live Chat is used with pleasure. It makes it easy to ask questions about the course of events, should there actually be something unclear.
All in all one can praise the operators for their competence. In the test it quickly became clear that the employees do not simply provide ready-made answers. They have all been extensively trained and will help you even when things get complicated. This even applies to technical questions, which are in fact one of the most common concerns.
How to reach Bet365 Support
Telephone: The customer service can be reached by telephone at any time. According to the operators, you can also talk to the Bet365 support team at night and on weekends, who will help you competently.
E-mail: You can send your e-mails to support-ger@customerservices365.com, as long as it is not too urgent. The company endeavours to reply to e-mail messages within 24 hours. If you need help quickly, it is best to use the alternatives.
Live chat: Bet365 has of course also set up a live chat for you. It is available around the clock as well as the free hotline. You can ask unlimited questions about bonuses, games, technology and more. The assigned employee will stay with you in the chat until everything has been clarified. Should there be any questions later on, you can restart the Live Chat at any time without any problems.
We have to praise Bet365 for their customer service, which is very knowledgeable and quick to respond, whether you contact them by phone, email or live chat. There is also a comprehensive FAQ page with the most important answers. Most of the time you even save yourself the personal conversation.
The website
The design of the Bet365 is simple and well structured. The Bet365 website is easy to navigate even without any previous knowledge. At the top right you have the opportunity to register as a player or – if you have already done so – to log in. You can also access all areas of the Bet365 Casino website without an account.
First of all the company’s products are listed. You can choose between Sports Betting, Live Betting, the Casino, Live Casino, other games, Poker and Bet365 Vegas. Immediately below are further links, so that you can already get an overview of promotions, the loyalty programme and suchlike. It is still possible to install the Bet365 software. However, this is not a must, as the browser also offers you a lot of games and actions.
Mobile Gaming
Mobile entertainment is also a big part of the Bet365 Casino. The operators have not entirely decided against native apps. The good news is that you can use your mobile browser to play games here. Which operating system your smartphone or tablet uses is of secondary importance. Games are released immediately after registration, so that you can access them without any effort.
If you are already registered, you can of course log in with your usual data. Although you can find Google Play Apps, these have nothing to do with the actual mobile casino, but rather serve to inform you about sports betting and the like. The advantage of Bet365 Mobile is that you don’t have to do without games when you’re on the move. Almost the entire portfolio is available on the mobile device – whether you prefer sports betting, slots, virtual tables or the live casino.
We personally find the mobile website better, because contrary to what we were told, not only Android and iOS users get their money’s worth here, but also those of us who have chosen a Blackberry, Windows Phone or other devices. The apps themselves are not available on Google Play, but can only be downloaded from the Bet365 Casino website. But then you will have to do without many games.
The fact that the range of games available on the mobile phone is always a little smaller than on the PC does not detract from the fun of playing at the Bet365 Casino. Despite everything, you still have the opportunity to choose between several hundred slots and classics. The live tables are also open to you on the move. However, unlike the other gaming options, these require you to have deposited money. Free live games are not offered at Bet365, just like in other online casinos that we have tested so far.
Overall, the mobile website makes a good impression. It is pleasantly structured and therefore easy to use – even and especially if you haven’t had much experience with mobile casinos so far.
The Welcome Bonus
The Bet365 Casino’s bonus offer for new players is admittedly not the highest ever. The advantage is that you don’t have to meet any complicated wagering requirements. When you make your first deposit, the Bet365 Casino will give you 100 % starting credit up to a maximum of 100 Euros.
This is subject to a deposit of €10 or more, depending on whether you want to make a cautious entry or take advantage of the offer. The credit will only be given when the bonus code “BONUS100” is entered. You must never forget this, otherwise the offer will expire.
The terms and conditions are written in an easy to understand way. You are welcome to read through them at your leisure. Once you have made use of the bonus, the first game can be started immediately. Your own credit will be used up first, before it goes to the bonus money. As already mentioned, you must also meet wagering requirements. As Bet365 only gives 30 days, you should definitely focus on slots during these first few weeks. All wagers made there will be credited in full towards the bonus turnover.
Bonus money and your own budget should be wagered a total of 15 times within the aforementioned 30 days. An example: You deposit €30 and receive €30 starting credit from Bet365 Casino. Once you have wagered a total of €900, all conditions are met and you can look forward to your first payout – if you request one.
However, the sample calculation only applies to slot machines. If you choose to play Keno and other games instead, your bets will only be partially counted. It will take correspondingly longer to complete the objective. Overall, the requirements can be described as fair. Nevertheless, a little perseverance is of course required. If you do not enter the bonus code, you will automatically play without wagering requirements. This too can certainly have advantages. But you can’t go wrong with extra credit – especially as we think Bet365’s offer is absolutely fair.
Details of the Bet365 Casino welcome bonus – that’s what counts:
- 10€ minimum deposit
- Bonus code “BONUS100”
- 100% bonus possible
- Maximum total bonus 100 Euro
- 15 times the turnover of bonus and own money
- Bonus offer expires after 30 days
Security: how reputable is the Bet365 Casino?
The fact is that more than 3,000 people are employed here – to cater for an incredible number of players. Of the more than 20 million registered users, the majority are regularly active. Especially in the evenings and on weekends there is a lot of activity. This speaks not least for the seriousness of the casino. And there is no doubt about this after our big check.
As a bookmaker, Bet365 has already earned itself an outstanding reputation many years ago. This is continued in the casino area. The registration is supported by versatile players from top brands such as Playtech, a successful live gaming concept and changing promotions, thanks to which even long-standing customers get their money’s worth. Obviously, the acquisition of new customers is a bit in the background here – if you compare Bet365 with other companies. The operators are much more concerned with keeping the already registered users happy. That definitely seems to work well.
Of course, we have also checked the license of the online casino provider. It was issued by the Gambling Commission in Gibraltar, which enjoys a very good reputation. Strict monitoring of the company takes place here regularly. In order to obtain a licence at all, Bet365 had to show quite a lot of capital. In addition, Bet365’s odds and payout rates are under control, so that players can be sure to experience fair odds – in all areas of the game.
There was little cause for criticism during the entire time we were busy testing. In fact, the Bet365 welcome bonus could be higher, but Bet365 has taken precautions here too. On the one hand, the turnover conditions are easy to meet, and on the other hand, you regularly benefit from other offers that are optional.
When we carry out a fact check, the topic of player protection is always at the top of our list. Unfortunately, many online casinos do not take it very seriously – mostly because you are primarily concerned with your own profit. Bet365, on the other hand, ensures a serious reputation, because here the player is in the foreground. If need be, customers are banned to protect them from themselves.
The motto “The customer is king” is definitely true here. It is also a fact that the employees will approach you very quickly if you behave conspicuously. This also applies to excessively frequent deposits and wagers that seem excessive even for a high roller. We ourselves have done our utmost to exhaust the patience of the company for the Bet365 fact check. We quickly had our first conversation with Bet365 Customer Service, who kindly but firmly pointed out the dangers associated with our deliberately exaggerated gaming behaviour. There is no doubt that the team behind the scenes knows what they are talking about.
In fact, the operators do their utmost to protect you and thousands of other players. At the same time, it is important to offer fair odds and solid payout rates. Bet365 has convinced in all these points. The facts clearly speak for the casino provider.
The sports betting
Long live sport! This is obviously the motto of Bet365. Bets of all kinds are available to customers here in a huge variety – including the even more exciting live bets. So it’s no wonder that Bet365 is one of the big “players” in the industry.
For years, the Brit has been one of the most popular bookmakers on the net, which is not only due to the large betting offer. Bet365 also has many other strengths in the field of sports betting – including
- An attractive odds key
- Innovative live betting with many streams
- betting bonus in the form of credits
- Sports betting licenses from different countries
- Our experience with Bet365
We prefer in all tested online casinos, not only to let facts speak – even if these are of course meaningful. But it’s just as important for us to share our personal Bet365 experiences and impressions with you. There was hardly a single test where we could offer any kind of criticism. The bonus may not be huge, but it’s easy to clear.
The communication with the Bet365 Casino Support was particularly pleasing, which was always felt to be effective. One notices very quickly that the operators are by no means saving at the wrong end and investing a lot of money in training.
The company clearly lists the gaming conditions. Whoever violates them must of course expect certain consequences. Otherwise, it is really easy to register at the Bet365 Casino and start playing the first games there. Should questions arise, one is never alone here. Most topics are already clarified by the FAQ page.
This makes it even easier to get straight to the slots and classics that are available in abundance from the provider. Our tests did not become boring even after weeks – a sign that the concept of Bet365 is really well thought out. The fact that both deposits and withdrawals work smoothly also speaks for the provider. Just five euros are enough to try out the games on offer. Anyone who wants to pay more can of course do so.
How Bet365 can assert itself in comparison to others and what current promotions and events the casino offers can be found in our test of live casinos.